SKATE SHED SKATE GUARD
As a Skate Shed / Skate Guard, you’ll play a key role in creating a safe, welcoming, and enjoyable experience for all guests. This position combines guest service with rink safety, skate management, and general operations support.

Key Responsibilities

• Skate confidently and remain on the ice for extended periods.
• Monitor the rink and surrounding areas to identify and address safety concerns.
• Clearly explain and enforce rink rules to ensure patron safety.
• Assist skaters who fall, assessing whether additional help is needed.
• Complete incident reports accurately, with clear and factual details.
• Provide calm, professional assistance during emergencies (e.g., power outages or evacuations).
• Dispense rental skates to guests with proper session wristbands.
• Collect, inspect, and return skates efficiently and in good condition.
• Help maintain the cleanliness and overall appearance of the rink.
• Make clear announcements at the beginning, during, and end of skating sessions.
• Support opening and closing procedures as assigned.

TICKET BOOTH ATTENDANT
The Ticket Booth Attendant is the first point of contact for many of our guests and plays a key role in creating a welcoming and efficient check-in experience. This position combines customer service, sales transactions, and support for special events.

Key Responsibilities

• Provide friendly, professional customer service to guests checking in for skating sessions or attending/hosting parties.
• Accurately process cash and credit card transactions for admissions, services, and products.
• Greet guests, verify required waiver completed, issue wristbands, share rink and event information, and assist party hosts and attendees.
• Interact with customers both in person and over the phone.
• Maintain a balanced cash drawer and handle money accurately.
• Support daily opening and closing procedures as assigned.
• Be flexible and willing to assist in other areas of the rink when needed.
• Availability to work up to 30 hours per week.
• Strong customer service and communication skills.
• Attention to detail and accuracy in handling transactions.
• Dependable, punctual, and team-oriented.
• Comfortable working in a fast-paced environment.

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SNACK SHACK ATTENDANT
Snack Shack Attendants help create a fun and welcoming guest experience by serving snacks and beverages in a fast-paced, customer-focused environment. Previous food service experience is a plus, but not required.

Key Responsibilities

• Provide friendly, efficient customer service by greeting guests, taking orders, and serving snacks and beverages.
• Accurately process cash and credit card transactions.
• Prepare and serve food and drinks quickly and safely.
• Work closely with party hosts to ensure their needs are met.
• Maintain cleanliness and organization in the concession area, equipment, party tent, and surrounding spaces.
• Follow all health and safety regulations.
• Support daily opening and closing procedures as assigned.
• Maintain a balanced cash drawer and handle money accurately.
• Must obtain a valid California Food Handler Card by November 17, 2025